Privacy Policy

We collect your information when you register as a member, apply for a loan facility, or utilize our digital platforms. This data is exclusively used to enhance the quality of service we provide to you.

Your personal and financial information will strictly not be disclosed to any third parties without your explicit consent, unless mandated by cooperative regulatory authorities or prevailing laws.

We employ state-of-the-art cybersecurity systems and data encryption to ensure that unauthorized individuals cannot access, alter, or compromise your sensitive information.

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (e.g., for tax or accounting purposes).

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us analyze site traffic and remember your preferences.

Our platform may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of these third-party websites.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Depending on your location, you may have rights under the Data Protection Act regarding the access, correction, or deletion of your personal data.

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors without parental consent.

Your information may be transferred to and maintained on computers located outside of your state or country where data protection laws may differ.

In the event of a data breach, we have established procedures to notify affected members and relevant authorities as required by law.

We may employ third-party companies to facilitate our service. These parties have access to your data only to perform specific tasks on our behalf.

By using our website and services, you hereby consent to our Privacy Policy and agree to its terms and conditions.

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at info@mrts.co.tz.

This Privacy Policy becomes effective immediately upon publication on the MRT SACCOS LTD website and shall remain valid until amended or replaced by the Society.

While MRT SACCOS LTD takes reasonable measures to protect information, the Society shall not be held liable for:

• Unauthorized access caused by circumstances beyond reasonable control
• Internet service interruptions
• Cyber-attacks beyond existing protections
• User negligence in protecting login credentials or personal information

This Privacy Policy shall be governed and interpreted according to the laws and regulations of Tanzania. Any disputes relating to privacy, confidentiality, or data protection shall be resolved through the relevant legal and regulatory authorities in Tanzania.

For questions, concerns, complaints, or requests related to this Privacy Policy or your personal information, please contact:

MRT SACCOS LTD
P.O. Box 1859
KNCU Paramount Building, Kiusa Street Moshi, Tanzania

Phone: +255 27 275 4216
Email: info@mrts.co.tz

Members may also contact the SACCOS Secretary directly through official office channels for assistance regarding data access or corrections.

We may update our Privacy Policy from time to time. Any changes will be posted on this page.

By continuing to use our services, you consent to the practices described in this policy.

We use state-of-the-art systems to ensure the security of your information.

You have the right to request deletion of your data according to legal terms.

We do not sell your data to other companies for business purposes.

We take great care in protecting passwords and financial information.

Thank you for trusting MRT SACCOS LTD for your financial services.